Terms and Conditions

Welcome to Rajnita Computer Solution. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Services

Rajnita Computer Solution provides services including but not limited to:

Laptop and desktop repair
Computer maintenance and diagnostics
Software installation and troubleshooting
Data backup and recovery (where applicable)
CCTV camera installation and maintenance
Network setup and support
Computer accessories sales

All services are subject to availability and technical feasibility.

2. Repair Authorization

By submitting a device for repair, the customer authorizes Rajnita Computer Solution to:

Inspect, diagnose, and repair the device.
Conduct necessary testing before and after repair.
Install or update software, drivers, or operating systems when required.

3. Data Responsibility

Customers are responsible for backing up all important data before submitting devices for repair.

Rajnita Computer Solution shall not be liable for:

Data loss
Data corruption
Software issues arising during repair
Loss of passwords, licenses, or personal files

Although reasonable care is taken, data recovery cannot be guaranteed.

4. Repair Estimates

Repair estimates are based on initial diagnosis.
Additional faults discovered during repair may result in revised pricing.
Customers will be informed before any additional chargeable work is performed.

5. Warranty on Repairs

Warranty applies only to the specific repair or replacement performed.
Physical damage, liquid damage, power surges, misuse, unauthorized repairs, or software issues caused by third parties are not covered.
Warranty duration, if applicable, will be specified on the invoice.

6. Parts and Components

New, refurbished, or compatible replacement parts may be used depending on availability.
Parts replaced during repair may become the property of Rajnita Computer Solution unless otherwise requested.

7. Device Collection

Repaired devices should be collected within 30 days of notification.
Uncollected devices may be subject to storage charges.
Devices left unclaimed for an extended period may be disposed of in accordance with applicable laws.

8. CCTV Installation Services

Site Responsibility

Customers must:

Provide access to installation locations.
Ensure availability of power supply and internet connectivity where required.
Obtain any permissions required by property owners or authorities.

Installation Limitations

Installation timelines may vary due to:

Site conditions
Weather conditions
Electrical or network issues
Equipment availability

CCTV Usage

Customers are responsible for ensuring CCTV systems are used in compliance with applicable privacy and surveillance laws.

9. Remote Support Services

Where remote assistance is provided:

Customers must grant necessary access to their systems.
Rajnita Computer Solution is not responsible for interruptions caused by internet connectivity or third-party software.

10. Payments

Full or partial payment may be required before service commencement.
All invoices must be paid according to the agreed terms.
Ownership of supplied equipment remains with Rajnita Computer Solution until full payment is received.

11. Cancellation and Refunds

Service charges for completed diagnostic work are non-refundable.
Refunds for hardware purchases are subject to inspection and supplier policies.
Customized installation services may not be eligible for refunds once work has commenced.

12. Limitation of Liability

To the maximum extent permitted by law, Rajnita Computer Solution shall not be liable for:

Indirect or consequential damages
Business interruption
Loss of profits
Loss of data
Security breaches caused by third-party hardware, software, or internet services

Our total liability shall not exceed the amount paid by the customer for the specific service.

13. Website Use

Users agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to website systems
Upload malicious software or harmful content
Interfere with website operations

14. Intellectual Property

All website content, including logos, text, images, graphics, and designs, is the property of Rajnita Computer Solution and may not be copied, reproduced, or distributed without written permission.

15. Privacy

Customer information is handled in accordance with our Privacy Policy.

16. Changes to Terms

Rajnita Computer Solution reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this website.

17. Contact Information

Rajnita Computer Solution
B/1, PEOPLE'S CO-OPERATIVE COLONY,

KANKARBAGH PATNA

PIN - 800020, BIHAR, INDIA

Email: support@rajnita.com

Website: www.rajnita.com

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.